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Overview
Return and Refund Policy
At Buzz Fit, we take pride in delivering high-quality products that meet your expectations. However, to ensure clarity and a hassle-free experience, here’s our return and refund policy:
- No Returns: We do not accept product returns unless the item received is damaged or was not delivered to you.
- Refund Policy: Refunds will only be processed in the following cases:
- If the product is damaged upon delivery.
- If the product could not be delivered to the specified address.
- Refund Process: For eligible refunds, the amount will be credited back to the original payment method within 7-10 business days after verification.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
If you still have not received your refund yet, please contact us at buzzfit.contact@gmsil.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at buzzfit.contact@gmsil.com. and send your item to: {physical address}.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at buzzfit.contact@gmsil.com. for questions related to refunds and returns.